Housing Specialist I

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Job Code: PD17-58
Posted On: Wednesday, 1st November 2017
Department: Housing Resources
Location: Gaithersburg Customer Service Center
Job Type:
Full Time
Education: 4 Year Degree
Pay Rate: Grade 17 Minimum $41,845

Job Description:

Determine eligibility of applicants and participants for placement and continuation in the Housing Choice Voucher (HCV) and Public Housing (PH) programs. Duties will include processing rent increase requests, certifications, recertification's, and interim re-examinations for participants. Will generate Housing Assistance Payment contracts, conduct group orientations for HCV and PH applicants and existing participants. Provide excellent customer service to internal and external clients and other duties as assigned.


Preferred Skills:

  • Bachelor’s degree in Sociology, Business, Government or Public Administration preferred or Associates degree in a related field with two (2) years of customer service experience
  • Must have knowledge of subsidized housing program guidelines, federal, state and local tenant landlord laws
  • Must be proficient with Microsoft Office
  • Experience in the Housing Choice Voucher or Low Income Housing Tax Credit program is a plus
  • Must obtain program certification within six (6) months of hire
  • Strong verbal and written communication skills and good customer service is required
  • Experience in the HCV or other subsidized program is a plus