Program Assistant I

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Job Code: PD17-64
Posted On: Friday, 15th December 2017
Department: Client Services
Location: East Deer Park
200 East Deer Park Drive
Job Type:
Full Time
Education: High School
Pay Rate: Grade 14 Minimum $36,851

Job Description:

This position will provide administrative and program support for Client Services. Will provide customer service to internal and external clients. Duties include scheduling hearings, and monitoring client appointments, processing request for tenancy approvals (RFTA), generate mass mailings, performing data entry and clerical tasks, distributing mailings, responding to inquiries in person, by telephone and email, processing reports and other projects/tasks. Maintaining data using MS Excel, word, access and other agency databases. This position is also responsible for reviewing documentation for program updates and other duties as assigned.

Preferred Skills:

  • Requires a High School Diploma or Equivalent.
  • Minimum of two years administrative/clerical experience.
  • Good interpersonal, customer service and organizational skills.
  • Must have excellent oral and written communication skills.
  • Must be able to prioritize assignments to meet deadlines and be dependable.
  • Must have ability to maintain excellent customer service techniques and attitude is required.
  • Must have basic computer skills including proficiency with MS Office Suite.