Housing Specialist I

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Job Code: PD19-88
Posted On: Tuesday, 17th December 2019
Department: Housing Resources
Location: Silver Spring Customer Service Center
Education: 4 Year Degree
Pay Rate: Grade 17 Minimum $43,599

Job Description:

Determine eligibility and continued participation for HOC Housing Choice Voucher for families. Duties include interviewing clients, certifying, recertifying annuals and interims, processing rent increases requests, negotiating rent amounts with landlords. Generate Housing Assistance Payment Contracts, conduct group and individual orientations for HCV applicants and current participants. Completing data entry, advising participants and landlords of program rules and regulations. Provide customer service to internal and external customers. Market the Housing Choice Voucher Program. May conduct home visits. Must be detail oriented and capable of working in fast paced environment. Incumbent must have transportation as this position may work from various office locations. Perform other duties as assigned.WP

Preferred Skills:

  • Requires a Bachelor’s degree in Sociology, Public Administration, Government or related field
  • Strong communication skills and good customer service are required
  • Bilingual is a plus.
  • Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary
  • Must obtain program certification within six (6) months of hire
  • Experience in the Housing Choice Voucher, Tax Credit or other subsidized program is a plus
  • Must have great verbal and written communication skills

Must be proficient with Microsoft Office