Program Assistant

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Job Code: PD20-11
Posted On: Wednesday, 12th February 2020
Department: Property Management
Location: EDP
231 East Deer Park, Gaithersburg, Md
Job Type:
Full Time
Pay Rate: Grade 14- Minimum - $38,396

Job Description:

This position triages calls and walk- ins from customers seeking housing and maintenance information.  Acts as the point of constant contact for the department.  Responsible for providing administrative and customer service support to the Scattered Site Teams; to include preparation of maintain various tracking reports, coordinating meetings, maintenance responses, and resident events.  Will maintain and update scattered site housing information on the HOC website, create brochures and flyers.  Responsible for document scanning, and file management. Individuals performing this work requires extensive knowledge of office best practices in order to assure the proper coordination of departmental or project tasks such as reviewing specialized reports, dissemination of information to personnel and maintaining files. 

Preferred Skills:

  • Requires an Associate's degree or two years of college.
  • Minimum of two years of administrative/clerical experience in an office setting.
  • Must be detail-oriented and have good interpersonal, customer service and organizational skills.
  • Must be able to prioritize assignments to meet deadlines and be dependable and detail-oriented.
  • Must have good computer skills including proficiency with MS Office Suite.
  • Experience in database management using Excel, Access and other data management programs.
  • Must be detail-oriented, have excellent organizational and interpersonal skills and the ability to communicate effectively, both orally and in writing.
  • Must have great written and oral communication skills.